We, Hema Vyas, are committed to respecting and protecting the privacy of anyone using our website (www.hemavyas.co.uk) and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you. By visiting and using the website, you agree that your use of the website, and any dispute over privacy, is governed by this Privacy Policy.

Information Collection and Use

We may collect both personal data (such as your name and contact details) about you when you complete a registration form, place an order, request services or subscribe to our newsletter. This data may include name, company name, contact details and other information regarding service requests. The personal data and sensitive personal data will be stored (computer or otherwise), processed, used and disclosed by us to provide our services. We will use the data to assess a particular booking, product or service requests. This Privacy Policy does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, during sessions or through the mail).

We may also use any non-personal anonymised data about you for internal business purposes, such as generating statistics and developing marketing plans. We may disclose any data we deem necessary, at our sole discretion, to comply with any applicable law or on the request of any appropriate authority.

Once you have registered with us, we will use your data to communicate with you by post, email or telephone. All our dealings with your personal data you provide to us will comply in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (‘the Act’).

We will not share your information nor disclose your personal information with parties unless we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligation. Your information will be used for the express purpose of delivering the purchased product or service requested. If at any time you would like to unsubscribe, we include detailed unsubscribe instructions at the bottom of each email and you may opt out of our database.

Cookies

We collect information directly from you in a number of ways. One way is through our use of ‘cookies’. Most websites use cookies in order to make work, or to work more efficiently, as well as to provide information to the owners of the website. They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content andfunction of the site. We may use IP addresses to analyse trends, administer our Website, track users’ movement, and gather broad demographic information for our use. Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.

Some of our cookies are used to simply collect information about how visitors use our website, and these types of cookies collect the information in an anonymous form.

The rules about cookies on websites have recently changed. If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work. This is because some of the cookies we use are essential for parts of our website to operate. Likewise, you may not be able to use some products and services on other websites without cookies. To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site. Alternatively, you may opt out of receiving information by writing to us at hema@hemavyas.co.uk.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.